Internet browsers won’t run.?
My little brother downloaded something called Flash Player (not adobe). I’m not sure what it is but after the download was complete and he installed it Firefox just closed. We tried to open it but all we got was a «Sorry FF crashed» . We also tried using IE to and it immediately closes after it opens. Other programs that use the internet works ( Toontown, WoW, etc ) . I’m not sure if it’s a worm, malwere, or whatever.
System Restore doesn’t work (disk error) and Safe Mode seems to try to make us download these bu!!$#!t anti viruses (we have Bull-guard). Nothing seems slowed down and we deleted the download and the file (not sure if it is the file) but FF and IE still won’t run.
WinBlueSoft said the computer has 719 infections (wtf?).
Any ideas on what to do?
Try to start the System Restore tool by using the safe mode option with the Command prompt in Windows XP
This article describes how to start the System Restore tool in safe mode by using the Command prompt (SAFEBOOT_OPTION=Minimal(AlternateShell)… This option is used when you cannot start Windows XP.
System Restore is a tool that automatically monitors and records any changes that are made to the core Windows system files and to the registry. If a change causes your system to become unstable, System Restore can undo (or «roll back») the system to a point in time when your computer was known to function correctly.
How to start System Restore by using the Command prompt
Note You must be logged on to Windows with a user account that is a computer administrator to complete these steps. To verify that you are logged on to Windows with a user account that is a computer administrator, visit the following Microsoft Web site:
If a new program has made your computer behave unpredictably, and uninstalling the new program did not help, you can try the Windows XP System Restore tool.
Important If you have not previously set a restore point in System Restore, you cannot restore your computer to a previous state. If you are not sure, or if you have not previously set a restore point, contact Support.
To start System Restore using the Command prompt, follow these steps:
1. Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.
2. Use the arrow keys to select the Safe mode with a Command prompt option.
3. If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER.
4. Log on as an administrator or with an account that has administrator credentials.
5. At the command prompt, type %systemroot%\system32\restore\rstrui.exe… and then press ENTER.
6. Follow the instructions that appear on the screen to restore your computer to a functional state.
Or try To Remove Virus and Spyware in you Computer. Restart you Computer Safe Mode with Networking Press here http://www.computerhope.com/issues/chsaf…
in the Safe Mode with Networking Download and Scan By Using Malwarebytes’ Anti-Malware http://www.download.com/Malwarebytes-Ant…
Download and Scan By Using Super Anti-Spyware Press here http://www.superantispyware.com/
Download and Scan By using Norman Malware Cleaner Press here http://majorgeeks.com/downloadget.php?id…
After Finish Remove Virus and Spyware Restart you Computer To Be Normal.
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